Residential Broadband

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24 Month Contract – Special Offer

  • Packages are discounted for the first 12 months
  • Upgrade your package at any time
  • Freedom to downgrade your package at any time in the second year or after.

How it works in practice

When you place your order, you choose your preferred package for the first 12 months at a discounted rate.

At the end of month 12, unless you choose to upgrade or downgrade, pricing reverts to the standard rate for your package.

Example 1 – Downgrade in months 13-24:

The customer chooses Home Premium (600Mbps) in year one, and pays the discounted rate of £29 per month for the service.

At the end of the first year, the customer chooses to downgrade her service to Home Standard (400Mbps) at the standard rate of £39 per month.

Example 2 – Home Ultimate for full 24 months:

The customer chooses Home Ultimate (935Mbps) in year one, and pays the discounted rate of £49 per month for the service.

At the end of the first year, the customer chooses to keep the Home Ultimate service and transitions to the standard rate of £69 per month.